Protecting your personal information has never been more important.
Today’s online scams are more sophisticated and harder to recognize than ever before. It’s no longer just suspicious phone calls or emails asking for your credit card number. Fraud attempts can now appear through social media, text messages, fake websites, online ads and impersonated accounts designed to look legitimate.
At HOOPP, protecting your privacy and personal information remains a top priority. As online threats continue to evolve, staying informed and vigilant can help you stay safer.
Recognize phishing and impersonation
Cyber criminals often use phishing and impersonation tactics to gain access to personal or financial information. These attempts may include emails, text messages, social media posts or online advertisements that appear to come from trusted organizations.
Be cautious if you receive messages that:
- Ask for personal or financial information
- Encourage you to click a link or act urgently
- Promise financial opportunities or offers
- Direct you to an unfamiliar website or account
Fake social media accounts and impersonated brands are also becoming more common. Before engaging with an account or advertisement, take a moment to verify that it is legitimate by confirming directly through the organization’s official channels, like their website, phone number or mobile app.
Stay safe online and protect your profile
Websites and social media can help you stay informed and connected, but it’s important to take steps to protect your personal information online.
To help keep your accounts secure:
- Use strong and unique passwords for each account, and consider using a reputable password manager
- Enable multi-factor authentication where available
- Review your privacy settings regularly
- Be mindful of the personal information you share publicly
- Avoid clicking unfamiliar links or advertisements
Even small steps can help reduce your risk online.
Our official social media handle is @hooppnow on Instagram, Facebook and LinkedIn. So, if you see other accounts claiming to represent HOOPP, they are not affiliated with us. It’s also important to remember:
- HOOPP will never try to sell you non-pension products or services.
- HOOPP will never ask for personal or financial information through social media, advertisements or unsolicited messages.
- HOOPP does not partner with third parties to promote or sell products to members.
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We’re here to help
If something doesn’t seem right, trust your instincts.
If you receive anything claiming to be from HOOPP and you are unsure whether it is legitimate, please contact our Member Services team at 416-646-6445 or toll-free at 1-877-43HOOPP (46677), Monday to Friday, 8 a.m. to 5 p.m., Eastern Time.