IMPORTANT SERVICE UPDATE:
During this challenging time, we request that you do not send us documents by mail. Members can upload documents by using the Secure Messages feature on HOOPP Connect. Employers should continue
to communicate with us through existing channels.
Third-party representatives of members can send us documents by fax at 416-369-0225 or send us a message through our general mailbox. HOOPP strongly recommends that you avoid sharing confidential documents or information through our general mailbox as it's not a secure method of communication. By using this inbox, you accept the risks of sending sensitive information through this channel.
Read more related service updates, information and frequently asked questions regarding COVID-19.