On Thursday March 12, in response to COVID-19, HOOPP made the decision to move to mandatory work-from-home beginning the following Monday. For the next 72 hours, HOOPP’s talented IT team worked around the clock to ensure HOOPP’s systems and employees were technologically ready for the change.

While it was a large undertaking to get more than 700 employees working remotely over the course of a weekend, the transition was largely seamless. On Monday March 16, HOOPP employees had the tools they needed to continue our mission of delivering the pension promise to Ontario’s healthcare workers during this unprecedented time.

Why did this technological change go so smoothly?

A big piece of the puzzle was the three-year IT strategy completed at the end of 2019. This strategy had three core pillars: move to the cloud, adopt Agile methodologies, and flatten the reporting structure so IT teams could work with less hierarchy and greater efficiency.

Reno Bugiardini, HOOPP’s Senior VP, IT and Facilities Services, recently spoke with Business Chief magazine about HOOPP’s IT journey, and how all three of these pillars served HOOPP well in our move to a COVID-19 working environment.

Read on to learn more.