HOOPP Executive Team
Steven is HOOPP’s Chief Pension Officer. He is responsible for making recommendations on pension policy development and for matters relating to pension administration as well as the delivery of pension and member and employer services to
HOOPP members, pensioners and employers.
With 25 years of experience in the financial services industry, Steven has held progressively senior roles in both retail banking and pension benefit administration. Prior to joining HOOPP, Steven was the Vice President of Retirement Plan Services
for a large multinational insurance company, where he implemented customer service strategies and programs that resulted in customer base growth. He also led the transformation of service tools used by clients to improve client satisfaction
and increase self-service capabilities.
He holds a Bachelor of Arts degree in economics from Carleton University.
This document provides a simplified overview of HOOPP's benefits based on the terms of the HOOPP Plan Text at the time of publication. From time to time, HOOPP may amend the HOOPP Plan Text. In cases where the information provided in this document differs from that contained in the HOOPP Plan Text, the HOOPP Plan Text will govern. More details, including the full HOOPP Plan Text and a complete description of the Plan and its benefits, can be found on hoopp.com.
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