To HOOPP members,

We are closely monitoring the evolving COVID-19 (coronavirus) situation and know that this is an extremely challenging time for you as you work tirelessly to serve our communities. We would like to express our deepest gratitude to all our members – the brave and hardworking individuals who are on the front lines dealing with the COVID-19 outbreak. Your professionalism and commitment to providing the care and support your patients need during this time is inspiring and greatly appreciated.

HOOPP’s top priorities are continuing to effectively serve our members and employers, ensuring the continuity of our business, and maintaining the health and wellness of our employees and members. Following the advice of Canadian health authorities, HOOPP has taken the following precautions to mitigate the risk of potential spread of COVID-19:

• Member events/meetings: We are replacing all our in-person member events and meetings – both inside and outside the HOOPP offices – with webcasts, phone calls and/or online communications. Timely communications will be shared with members/registrants and employers regarding any changes that are made to upcoming events.
• HOOPP staff: We have also implemented a work-from-home policy for all employees who can perform their functions remotely and suspended all business travel.

Rest assured that HOOPP will continue to function effectively. Our Member Services team will continue to support our members’ needs. They can be reached at (416) 646-6445 or 1-877-43-HOOPP(46677), Monday to Friday, 8:00 a.m. to 5:00 p.m. HOOPP Connect also remains available to provide you with detailed information about your pension, when and where you need it.

Please do not hesitate to contact us, if you have any questions.

Steven McCormick
Senior Vice President, Plan Operations
Healthcare of Ontario Pension Plan